FAQ

What are the shipping costs?

We offer free shipping on all orders over US$40.

How long does shipping take? When will my order arrive?

Your order will be processed and shipped within 1-2 business days. Delivery typically takes 6-12 business days depending on your location. As we continue to grow, we're working to improve our delivery timelines.

What payment methods are accepted?

We accept Visa, MasterCard, American Express, and PayPal.

Returns and Exchanges

If you're not completely satisfied with your purchase, you have 60 days from delivery to return your items.

For returns to be accepted, items must be in their original condition, unworn, undamaged, and with all tags attached.

Please note that we cannot be responsible for sizing issues if you did not consult the size chart before ordering.

Who covers return shipping costs?

The customer is responsible for all return and exchange shipping costs.

Do I need to pay import fees?

Orders shipping internationally may be subject to import taxes, duties, and customs fees upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the recipient.

Please be aware that refusing a delivery due to customs/duties or handling fees will not qualify you for a refund or replacement.

Still have questions?

For any other inquiries, please reach out through the form on our Contact page.

Our team aims to respond within 1-2 business days.

When contacting us, please include your order number (if applicable) for faster assistance.